How security directors can build a business case for a system upgrade

Ten years ago, the system your company is currently using was likely sufficient for your needs. But your company is probably beginning to realize it can no longer get away with solutions designed to meet yesterday’s needs. Needs have quickly evolved from just managing doors to the bigger picture: empowering your business. In this post, we’ll discuss ways you can build a solid case to convince upper management to upgrade your organization’s system.

Challenges your organization faces with its current access control solution:

– Being weighed down by the complexity
– Lack of connectivity
– Limited opportunities to collaborate and share
– Unable to tap into productivity gains
– Emergence of new threats
– Time spent maintaining multiple systems
– Rising costs

How your business is changing:

– The threat landscape is evolving
– Security operators are expected to do more
– Decision making is more agile and frequent than ever

So how does your organization adapt? The industry’s first reaction is typically to consider an integration that partially bridges systems together to increase situational awareness, but a much better approach exists. A unified, open, and scalable access control solution will give you the freedom to choose your hardware, migrate away from closed solutions, and effectively plan for future growth.

How are integration and unification different?


– Brings together systems that were never designed to work together
– Limits your freedom to upgrade
– Causes you to miss out on long-term productivity and efficiency gains


– Allows you to manage everything from one application
– Addresses multiple needs
– Delivers a consistent experience
– Saves you money in training, infrastructure, and lifecycle management

Unification is a much more beneficial method, and will save time and money in the end. However, the upfront cost and time required to start from scratch and upgrade an entire system seems daunting, which is why many managers typically try to integrate new solutions with their current one. Not only do cost considerations seem overwhelming, but there is also potential downtime to consider. It’s only natural for people to want to reject change and stick with what they’ve got. The challenge for you as a security director is convincing management that the pain of same is greater than the pain of change.

One of the most obvious ways of doing this is to quantify the total cost of integration. For example, the cost of service agreements between all security tech vendors, maintenance costs for all servers, software upgrades, and training sessions.

The next step is to calculate the return on investment (ROI), and highlight the ways upgrading to an all new system can help your business evolve. Point out that a new system will help your company’s security move beyond simply locking and unlocking doors. It will empower operators to remove security gaps. It will offer new efficiencies and automations. And it will unlock valuable insights to make informed business decisions.

Despite the status quo, there is a smarter and more efficient way to work, beginning with your access control solution. As needs continue to evolve, it’s important to remember that your choice today defines how you will address unforeseen needs in the future.